Request mail scans and review important mail online
See incoming mail first, request scans only for the pieces that matter, and avoid forwarding paper you do not need.
- Scan requests on demand
- See envelope photos first
- Forward originals only when needed
- Handled by real partner locations
Turn one address into a simpler mail workflow.
View arrivals quickly, request scans only when you need them, and forward originals when timing actually matters.
- See every envelope first so you can decide what gets scanned, forwarded, or left in place.
- Keep your home address off routine forms while real handling stays tied to a staffed partner location.
- Use the same dashboard for notifications, scan requests, forwarding, and history instead of stitching tools together.
Why scan requests matter
Mail scanning is valuable because it gives you visibility before you decide whether something needs more time, money, or action.
Read what matters before you forward everything
Scan requests help you review important mail online first so you can decide whether the original still needs to move.
Respond sooner when timing matters
When you can review urgent paperwork quickly, it is easier to approve payments, catch deadlines, and handle decisions on time.
Reduce unnecessary shipping and paper handling
Many customers only need digital visibility for most mail, which keeps forwarding reserved for the pieces worth shipping.
Scanning works better when it is tied to a real mailbox workflow
PostalBridge scan requests are handled by the same partner location receiving the mail, so the envelope view, scan request, and any later forwarding all stay connected.
- Envelope visibility and scan requests stay tied to one mailbox history instead of separate tools.
- The same location receiving the mail is the one processing the scan request.
- If you need the original later, forwarding and pickup decisions still happen from the same mailbox workflow.
How mail scanning works
The flow is simple: review arrivals, request scans for the important pieces, and forward originals only when needed.
Check what arrived
Review envelope photos so you know what is worth reading in more detail.
Request the scan
Choose the items you want opened and scanned through your mailbox dashboard.
Decide what happens next
Keep the original in place, forward it, or handle the task online after you review the scan.
What scan requests help with
These are the common reasons customers rely on scanning instead of forwarding everything.
Invoices and statements
Review billing documents online before deciding whether the paper original needs to be shipped anywhere.
Time-sensitive paperwork
See the contents sooner when the real need is speed, not physical possession of the envelope.
Shared mailbox workflows
Let the right person review a document online without waiting for the physical item to move first.
Ship only what still matters
Use scans as the first step, then forward originals selectively when you actually need them in hand.
What affects scan-request experience
Scanning is straightforward, but the exact experience can still vary by location and plan.
- The location receiving your mail is the location handling the scan request.
- Scan pricing and included allowances can vary by plan and mail center.
- Some items are better scanned first, while others may still need forwarding or pickup.
- Review location pages and plan details before signup if scan-heavy workflows are important to you.
Mail scanning FAQ
Short answers to the questions customers ask most often about scan requests.